International Standard
ISO/IEC TS 30105-6:2021
Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 6: Guidelines on risk management
Reference number
ISO/IEC TS 30105-6:2021
Edition 1
International Standard
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ISO/IEC TS 30105-6:2021
Published (Edition 1, 2021)

ISO/IEC TS 30105-6:2021

ISO/IEC TS 30105-6:2021
CHF 96
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This document provides guidance on risk management practices for the IT enabled services-business process outsourcing (ITES-BPO) service provider for the outsourced business processes. It provides guidance for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving the risk management framework for the ITES-BPO services.

This document:

—    covers IT enabled business processes that are outsourced;

—    is applicable to the service provider;

—    is applicable to all lifecycle processes of ITES-BPO;

—    is not intended to cover IT services.

The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework and risk management process from an ITES-BPO perspective.

General information

  •  : Published
     : 2021-10
    : International Standard to be revised [90.92]
  •  : 1
     : 18
  • ISO/IEC JTC 1/SC 40
  • RSS updates

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