ISO/DIS 14785
u
ISO/DIS 14785
83625

Résumé

This document provides requirements and guidelines in order to ensure a minimum quality for online and onsite Tourist Information Services provided by Tourist Information Offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors’ expectations. This document is the revision of ISO 14785 whose contents have been updated and includes now guidelines to online tourist services.


Informations générales 

  •  : Projet
  •  : 2
  •  : ISO/TC 228 Tourisme et services connexes
  •  :
    03.080.30 Services aux consommateurs
    03.200.01 Loisirs et tourisme en général

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