Norme internationale
ISO 22059:2020
Lignes directrices concernant les droits et garanties aux consommateurs
Numéro de référence
ISO 22059:2020
ISO 22059:2020
Edition 1
2020-01
2020-01
© ISO 2024
Norme internationale
Résumé
This document specifies the form and content of warranties/guarantees that a manufacturer and/or supplier can use to address reasonable expectations of products by consumers.
This document is applicable to transactions between businesses and consumers of new and used products, including online transactions. This document is also applicable to products associated with services to complete a transaction (such as, buying clothes that need alteration).
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