Status : Withdrawn

This standard has been revised by ISO 16355-1:2021

Abstract

ISO 16355-1:2015 describes the quality function deployment (QFD) process, its purpose, users, and tools. It is not a management system standard. It does not provide requirements or guidelines for organizations to develop and systematically manage their policies, processes, and procedures in order to achieve specific objectives.

Users of ISO 16355-1:2015 will include all organization functions necessary to assure customer satisfaction, including business planning, marketing, sales, research and development (R&D), engineering, information technology (IT), manufacturing, procurement, quality, production, service, packaging and logistics, support, testing, regulatory, and other phases in hardware, software, service, and system organizations.

General information

  • Status
     : Withdrawn
    Publication date
     : 2015-12
    Stage
    : Withdrawal of International Standard [95.99]
  • Edition
     : 1
    Number of pages
     : 73
  • Technical Committee :
    ISO/TC 69/SC 8
    ICS :
    03.120.30 
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